Category: Veterans’ Affairs Department

  • About “Former POW” Claims

    There are very few instances of Stolen Valor that bother me more than a fake claim to POW status. People making such claims are, in my opinion, among the absolute lowest of the low.

    DoD goes to great lengths to account for its personnel. It also goes to great lengths to recover personnel taken captive – or to confirm their death and recover their remains. People sometimes die in those rescue, recovery, and confirmatory efforts.

    And what some former POWs went through . . . well, it can only be described as hell on earth.

    There is a new DoD Agency – the the Defense POW/MIA Accounting Agency (DPAA) – tasked with the POW/MIA accounting mission. It inherited the mission and assets of the former Defense POW/Missing Personnel Office, or DPMO, which is no more. (If you were familiar with the old DPMO website – well, bad news. The new agency’s website is rather different than its predecessor, and finding things there may take some re-learning.)

    Unfortunately, DoD doesn’t appear to maintain and post official DoD POW lists from all of our nation’s wars. Don’t ask me why. It would seem to me that that data should be readily available in DoD’s archives for every war since at least Korea – if not from World War I or the Spanish-American War forward.

    As you’ve guessed (or already knew), that means we have a problem. There are plenty of low-lifes out there “rockin’ the lie” when it comes to fake POW claims. We feature some of them every so often here at TAH.

    Moreover, Federal law itself IMO contributes to the problem. Federal law allows the VA – not DoD – to determine whether or not an individual is an “official former POW” for the purposes of VA benefits.  We all know just how “oh-so-thoroughly and accurately” the VA verifies each and every claim they get.

    Indeed, current Federal law does not technically even require that a person be held prisoner by our nation’s enemies for the VA to determine them to be an “official former POW” for VA benefits purposes. Here’s the text of 38 USC 101(32), where the term “former prisoner of war” for VA purposes is defined. I’ve added emphasis where I felt it was needed.

    (32) The term “former prisoner of war” means a person who, while serving in the active military, naval or air service, was forcibly detained or interned in line of duty—

    (A) by an enemy government or its agents, or a hostile force, during a period of war; or

    (B) by a foreign government or its agents, or a hostile force, under circumstances which the Secretary finds to have been comparable to the circumstances under which persons have generally been forcibly detained or interned by enemy governments during periods of war.

    The “Secretary” referenced above is the VA Secretary – not the SECDEF. And a liberal interpretation of the law could mean that a GI who got erroneously thrown into a nasty local jail run by one of our ALLIES during a period hostilities might qualify under that criteria. Last time I checked, Middle Eastern and Oriental jails are reputedly pretty damned harsh.

    Sound like a huge loophole? You betcha. The VA can – and often does – declare people to be “former POWs” who were never held prisoner by our nation’s enemies.

    The VA very obviously does not bother to consult DoD lists of persons held by the enemy to verify claims of former-POW status. As Jonn has documented here: in 2009 only approximately 570 individuals actually taken captive by our enemies during Vietnam and the Gulf War were still living; the VA at the time was granting benefits as “former POWs” of those two conflicts to over 1,200 people. That means that in 2009 well over half of the VA’s “offical former POWs” were never actually held prisoner by our nation’s enemies.

    Or, in simpler terms: that means that using the commonly-understood definition of POW, over half of them weren’t really POWs at all as the term is commonly understood. They managed to get declared POWs due to another reason – one that the VA bought.

    Because of the above, the fact that an individual has been granted a “former POW status” by the VA doesn’t really mean squat regarding the validity of a claim of being a POW as the term is commonly understood. Further, most if not all states accept a letter from the VA declaring an individual to be a “former POW” as “proof” that the individual is indeed a “former POW”. Convince the VA you qualify as a “official former POW” and you can get “Former POW” license plates for your car in most states with just a piece of paper from the VA. So those “former POW” license plates don’t necessarily prove squat, either.

    Why do people      lie through their teeth       do stuff like this? Hey, car tags are damned expensive in some states. So is medical care – which former POWs receive from the VA with most or all co-payments waived (they’re in Priority Group 3).  There’s also  a list of presumptive conditions for former POWs that are automatically held to be “service connected” – many of which are also conditions routinely associated with normal aging.  When those conditions appear or worsen with age, poof!  Instant disability rating – and compensation.

    You do the math.

    Unfortunately, there aren’t any good, comprehensive, published DoD lists of POWs from World War II or Korea.  Figuring out if a “former POW” claim for vets of those wars is legit can be problematic.

    However, for the war in Southeast Asia (AKA the “Vietnam War”) the situation is different. DPAA does have and post a list of former SEA POWs – as well as a list of those who are and are not formally accounted for. Specifically, it maintains four lists.

    • The first list contains the names of those POWs who returned alive at the end of the Vietnam War. That list may be found here.

    • The second list contains the names of those POWs who escaped enemy captivity in Southeast Asia. That list may be found here.

    • The third list contains the names of those who have been formally accounted for. This list includes the names on the previous two lists, plus the names of those whose remains have been recovered and positively identified. That list may be found here.

    • The fourth list contains the names of personnel who have not yet been formally accounted for. These are individuals’ whose remains have never been recovered. That list may be found here.

    DPAA also maintains other lists sorted by home state at their website. But the four lists above – which are sorted alphabetically – are generally IMO the most useful.

    Verifying Vietnam War POW claims is thus actually fairly easy.  All you need to do is check the first two lists above.  If someone isn’t on the first two lists above, according to DoD they were never held as a POW by enemy forces in Southeast Asia. I personally wouldn’t buy anyone’s claim of being a “former ‘Nam POW” if they’re not on one of those first two lists.

    A future update – or perhaps a second article – will discuss US POWs taken captive in the Gulf War and later conflicts.  Short version:  there aren’t many.

     

    Author’s Note: For ease of future reference, this article is linked to the Site Banner’s “Military Records” article.

  • VA & DoD still can’t transfer your health records

    VA & DoD still can’t transfer your health records

    The Washington Times reports that after all of these years, the Pentagon and the Department of Veterans’ Affairs still can’t seamlessly transfer your health records when you leave the service. Congress has mandated that they work out a system to do that quickly – their solution was to have the military hand you a compact disc to hand carry to the VA with your records in portable data format (.pdf). They’ve spent billions and billions of dollars on electronic processes, but they can’t get it right;

    Last year, the Pentagon issued a final request for bids for an $11 billion contract to replace its obsolete electronic health record system and improve data-sharing between it and the VA. However, both branches of the government seem to be moving down different modernization paths.

    […]

    “The two departments have engaged in a series of initiatives intended to achieve electronic health record interoperability, but accomplishment of this goal has been continuously delayed and has yet to be realized,” the GAO said in its report. “The ongoing lack of electronic health record interoperability limits VA clinicians’ ability to readily access information from DOD records, potentially impeding their ability to make the most informed decisions on treatment options, and possibly putting veterans’ health at risk.”

    […]

    Mr. McDonald told Congress earlier this year that the administration’s $4.1 billion budget request for fiscal 2016 would make progress in efforts to more easily share health records with the Defense Department by “enhancing and modernizing VA’s electronic health record, enhancing data security and achieving health data interoperability with the Department of Defense.”

    Walinda West, a VA spokeswoman, highlighted several initiatives the department is working on to better work with the Defense Department, including a joint committee to institutionalize sharing and collaboration, an agreement to share health care resources and a congressionally authorized fund to enhance collaboration from 2003.

    Well, you know, that’s because this email thing is a brand new process and we’re not sure that we’ve worked the bugs out of it yet. For the amount of money they’ve spent, they could have run a dedicated line the mile or so from the Pentagon to the VA’s Vermont Avenue office building and faxed the things – but you know, that fax machine thing is brand new technology, too.

    For the billions of dollars that they’ve spent on an electronic system, they could send your records by taxi or bike messenger…or by burro…between the two buildings.

    When I retired in 1994, the Army told me that they’d send my records to the VA. A few weeks after I retired, I got a call from the VA at my home to tell me that they got my records and would I please come in and begin the evaluation process with a doctor. How did they ever do that? More importantly, why can’t they do it that way again?

  • More VA “Good News” Stories

    VA management is in the news again. And not in a good way – as if I really needed to say that last.

    First, we have the highly efficient administrator of the VA Hospital in Puerto Rico. The man is amazing. He’s getting paid nearly $180k a year – but he’s worth every penny. He’s so good that he can get his job done while only showing up for work at his primary duty station about two-thirds of the time. In a one year period, he delegated authority for someone to act in his absence on about 80 days.

    Did I mention that during one of his absences, at 2AM one morning he was arrested in Florida – while sitting in a car, reportedly reeking of alcohol?  Or that he also reportedly refused twice to take a breathalyzer test?  And was also apparently in possession of oxycodone for which he had no prescription? Well, I guess I just did.

    Second, there’s that enterprising VA manager in Hawaii. He had a claims backlog problem, and HQ was wanted the processing time shortened.

    His solution? Cook the books. He figured out how to bypass controls in the VA’s system that tracked the progress of claims so he could make his team’s performance look better than it really was.

    Doing that also had some other effects, though. Specifically, it also delayed the actual processing and payment of valid claims for qualifying vets.

    The individual no longer works for the VA, thankfully. He resigned. That’s good – because based on what we’ve seen in other cases recently, I have my doubts whether the VA would have fired him.

    I’m really starting to wonder whether “raze and rebuild” isn’t a better option for the VA at this point than “repair”. It’s looking more and more like they may really be FUBAR.

  • Phillip M. Henderson; Vet charged for VA fraud

    Phillip M. Henderson; Vet charged for VA fraud

    The Associated Press reports that Phillip M. Henderson, an Army veteran from Kentucky was charged with VA fraud;

    An indictment issued Wednesday by a federal grand jury in Charlottesville alleges 50-year-old Army veteran Phillip M. Henderson of Olive Hill, Kentucky, exaggerated his vision loss to receive benefits. The indictment says Henderson fraudulently received about $800,000, including money for installation of a swimming pool and a vehicle, over the last 20 years.

    Henderson faces nine counts of wire fraud. Each count is punishable by up to 30 years in prison.

    I’m not exactly sure what a swimming pool has to do with vision, but right off the top of my head, I’m thinking that they need to investigate some VA employees. The same goes for an adaptive vehicle. Of course, maybe I’m a little jaded because I’m trying to get some adaptive work done to my house and an adapted vehicle so I can get back on the road, but the only VA employees I can talk to are the kind who give me excuses why I can’t get the work done – 9 months of that BS, meanwhile the VA is buying swimming pools for blind guys.

  • Denver VA hospital costs balloon

    Denver VA hospital costs balloon

    Well, “balloon” doesn’t accurately describe the explosion of costs at the new Aurora VA hospital. It’s currently estimated that it will cost taxpayers $1.73 billion to build the thing – originally, the bid was at $328 million;

    “The VA couldn’t lead starving troops to a chow hall when it comes to managing a construction project,” U.S. Rep. Mike Coffman, a Republican from Aurora, said Tuesday. “The VA’s mismanagement of this project is beyond belief and brings into question the competence of their leadership at every level.”

    Coffman, a Marine Corps combat veteran, said he has introduced legislation to increase the $880 million cap on the hospital. The bill also would bar the VA from managing the project and allow the Corps of Engineers to finish the hospital.

    Yeah, well….

    Thanks to David for the link.

  • Another Indicator of the VA’s Culture Issues

    Jonn wrote an article yesterday discussing how at least some VA employees “don’t get it”.  If you still have doubts that the VA has a cultural problem – well, here’s yet another indicator that it does.

    One of our regular commenters sent me this photo some time ago.  The photo was taken last May at the Compensation and Pension (C&P) office of a VA facility the individual visits periodically.

     

    In case it’s difficult to read, the cartoon’s caption reads, “Hello!  How can I not help u“.

    As of about a month ago, the photo was still there.  I’m guessing it’s probably still there today.

    My guess is the cartoon is a somewhat misguided attempt at humor – much like the antics Jonn talked about yesterday.   Now, Lord knows I’ve got nothing against humor, even offbeat or dark humor.  A humorless place to work is . . . brutal.

    But I don’t think this is appropriate for someone whose job involved dealing with the public.  Anywhere.

    An “honest mistake” involving “poor English skills” IMO isn’t to blame here, either.  A person would have to be monumentally stupid to truly not understand the message that cartoon and caption sends.

    So . . . that photo IMO indicates a cultural problem.  It does so in at least a couple of ways.

    First: why would any employee – government or private-sector – serving the public think it’s OK to display that cartoon where the public they’re paid to serve could see it?  I mean, really.

    Sure, the individual posting such a cartoon – and their coworkers – might “get” the joke.  But how about members of the public meeting them for the first time?  What are they going to think?  Maybe the next person to see them takes it as a joke; maybe not.

    And speaking of their coworkers:  didn’t any of them think to say anything – either to their coworker, or to their supervisor?  Did they all think this was “just fine and dandy”?

    Let’s just say this is not exactly my idea of how to make a good first impression on the public you’re paid to serve.

    Second – and in my view, more significantly:  the cartoon remained displayed in plain view of customers for at least roughly 9 months, and likely longer.  That means VA management at the facility is either (1) OK with that cartoon being displayed where it can be seen; (2) completely oblivious to what’s going on at their facility; or (3) are too damn lazy to do their jobs as supervisors.

    Any of those conditions being true is IMO a Real Problem – and yes, the capital “R” and “P” here is intentional.  It’s one that needs to be fixed, pronto.

    No, this really isn’t a “firing offense”.  But it’s something that needs to be corrected, as well an indicator of bigger problems.  IMO, it’s an indicator the VA’s organizational culture needs some changes.

    Seeing stuff like this – and the stuff Jonn wrote about yesterday, and the recent “imprecise statement” from the VA Secretary concerning his military record – makes me think it’s gonna be a while before the VA un-f**ks itself, at least on the admin side.  It takes time to fix a bad organizational culture.  And doing that generally requires replacing a fair number of the incumbents holding leadership positions, too.

  • Robin Paul; vet suicide is hilarious (Updated)

    Robin Paul; vet suicide is hilarious (Updated)

    Hanging elf

    Robin Paul is a licensed social worker at the Roudebush Veteran Affairs Medical Center in Indianapolis. She manages the hospital’s Seamless Transition Integrated Care Clinic which helps returning veterans with transition assistance, including mental health and readjustment services. According to Military.com, this is how she helps with that transition;

    The email obtained by The Indianapolis Star contains photographs of a toy Christmas elf posing as a patient in what appears to be the hospital’s transitional clinic for returning veterans. In one photograph, the elf pleads for Xanax. In another, he hangs himself with an electrical cord.

    Ha-ha-ha! That’s so funny. Of course, it’s not funny in the least and I don’t know why a social worker who works with veterans would think that it is funny – funny enough to email around the office to her workmates. From the IndyStar;

    Julie Webb, a Roudebush spokeswoman, said administrators were made aware of the email “a couple of months ago.”

    “The email is totally inappropriate and does not convey our commitment to veterans,” she said. “We apologize to our veterans and take suicide and mental health treatment seriously, striving to provide the highest quality.”

    Webb said the issue was “administratively addressed.” She declined to provide specifics, citing employee confidentiality.

    Paul remains employed at the hospital and continues to manage the clinic, earning an annual salary of $79,916. She received a $2,000 performance bonus in 2013, records show. More recent bonus information was not immediately available.

    The Dec. 18 email was sent to the “IND STICC Team” with the subject, “Naughty Elf in the STICC clinic.”

    Now, I don’t think that she should be fired, but, again this is indicative of a climate among folks who are employed at the VA to mock the people that they’re supposed to be helping.

    As I’ve said in the past, the doctors and nurses at the VA are among the best in the world, my VA doctor is the sweetest, most helpful woman on the planet, but these administrative drones need an attitude adjustment. A big hammer kind of adjustment. There is a culture at the VA that needs to be dismantled – a culture of excuses. The bureaucracy at the VA has a thousand excuses why they can’t help veterans and not one excuse to maneuver around the system to help them. This incident is proof that this culture exists.

    UPDATE: It looks like Ms. Paul is out on the street;

    But, see, it happened months ago and her supervisors knew about it, but no one did anything until the public found out. Gotta save the culture with a scapegoat.

  • American Legion reacts to Secretary MacDonald’s lie

    American Legion reacts to Secretary MacDonald’s lie

    Macdonald

    Secretary MacDonald was supposed to talk to American Legion leaders this morning, but he abruptly cancelled the meeting. Of course, the Legion is concerned about the Huffington Post revelation that the Secretary lied to a homeless veteran about the nature of the Secretary’s service on camera earlier this year. The Legion released this statement to the press;

    American Legion Head Calls Out VA Secretary for Lying

    WASHINGTON (Feb. 24, 2015) – The head of The American Legion called VA Secretary Robert McDonald’s characterization of his service “a poor choice of words.”

    “In an effort to bond with a homeless veteran, Secretary McDonald told him he was in the Special Forces,” National Commander Michael D. Helm said. “He did complete Ranger training and served honorably with the Army’s 82nd Airborne Division. But a lie is a lie. I can’t believe people do this. What a disappointment from the leader of a department whose number one issue right now is the restoration of trust. He should be held to a higher standard. The secretary has apologized, as he certainly should. We hope that he can restore the trust that he lost.”

    With a current membership of 2.3-million wartime veterans, The American Legion was founded in 1919 on the four pillars of a strong national security, veterans affairs, Americanism, and youth programs. Legionnaires work for the betterment of their communities through nearly 13,500 posts across the nation.

    -30-

    .

    UPDATE: MacDonald has announced that he’ll hold a press conference with the Legion this afternoon at 4:30, so we’re in “bated breath” mode here.

    ADDED: Not surprisingly, IAVA gives MacDonald a pass.