You see large companies do stupid things all the time \u2013 things that make no sense, and which alienate the public.\u00a0 And I have to say I\u2019m not a particular fan of Delta Airlines based on some experiences I\u2019ve had with them.<\/p>\n
But once in a while, a big company does manage to \u201cget it right\u201d when they didn\u2019t really have to.\u00a0 And recently, IMO Delta did exactly that.<\/p>\n
A Delta flight was recently delayed in Knoxville.\u00a0 It was delayed for 3 hours.<\/p>\n
The local manager decided to comply with FAA regulations to feed passengers in such a situation in a rather unusual manner.\u00a0 He arranged for 60 Pizza Hut pizzas to be delivered to the plane<\/a>.<\/p>\n The pizzas were delivered directly to the plane<\/em>.\u00a0 On the tarmac.\u00a0 With a police escort.<\/p>\n Needless to say, this went over quite well.\u00a0 The only \u201ccomplaint\u201d was no beer to go with them (I\u2019m guessing FAA regs prohibit serving alcohol until the plane is in flight).<\/p>\n Kudos, Delta. \u00a0One of your people certainly got one right.<\/p>\n","protected":false},"excerpt":{"rendered":"