{"id":146952,"date":"2023-09-08T09:15:22","date_gmt":"2023-09-08T13:15:22","guid":{"rendered":"https:\/\/valorguardians.com\/blog\/?p=146952"},"modified":"2023-09-06T15:50:43","modified_gmt":"2023-09-06T19:50:43","slug":"the-va-failed-to-update-veterans-dependent-status-as-early-as-2011","status":"publish","type":"post","link":"https:\/\/www.azuse.cloud\/?p=146952","title":{"rendered":"The VA failed to update veterans’ dependent status as early as 2011"},"content":{"rendered":"

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The Department of Veterans Affairs did not properly process requests to update dependent status as early as 2011. However, it did not appear that they discovered this issue directly. Issues that came about as a result of the use of the online appeals process, for the PACT ACT, lead to the VA looking for solutions. During the review, one of the VA’s technology specialists discovered that approximately 56,000 veterans, who requested that their dependent status be updated, did not have their requests processed properly.<\/p>\n

From military.com:<\/b><\/span><\/p>\n

The VA launched a review into its PACT Act online appeal process Aug. 31 after receiving complaints from veterans and an inquiry from Military.com over concerns that the system wasn’t working properly. Officials said Tuesday the technical issue that prevented hundreds of veterans from completing a “notice of disagreement” form through the website had been identified and fixed.<\/p>\n

According to the VA, the website did not load as a result of a software bug accidentally introduced during a planned update July 27. A fix was rolled out Sept. 1, and the VA is now “monitoring to ensure that no further veterans are impacted by [the problem],” VA Press Secretary Terrence Hayes said in a statement late Tuesday.<\/p>\n

During the process of looking into the claims issue, a VA information technology specialist found that 56,000 veterans who submitted a request to update their dependents — adding or removing spouses or children — “did not have those claims successfully processed by VA.gov,” an error that may date as far back as 2011 and could affect their monthly benefit payments.<\/p>\n

The agency first began investigating that issue in August 2021, but the “full scope and urgency of the problem wasn’t understood” until August and the recent review of the system for the PACT Act appeals issue, Hayes said.<\/p>\n

Work was underway Tuesday to identify all veterans affected by the notice of disagreement problem and contact them to ensure they are able to submit their appeals dated to their initial appeal date.<\/p>\n

The agency is also working on a fix to the problem with dependent updates to make sure no more veterans are affected, and to identify those who were, Hayes said, and adjust their benefits payments as needed.<\/p><\/blockquote>\n

Military.com Provides additional information here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

The Department of Veterans Affairs did not properly process requests to update dependent status as early … The VA failed to update veterans’ dependent status as early as 2011<\/span>Read more<\/a><\/p>\n","protected":false},"author":661,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[118,143],"tags":[],"class_list":["post-146952","post","type-post","status-publish","format-standard","hentry","category-veterans-issues","category-veterans-affairs-department"],"_links":{"self":[{"href":"https:\/\/www.azuse.cloud\/index.php?rest_route=\/wp\/v2\/posts\/146952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.azuse.cloud\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.azuse.cloud\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.azuse.cloud\/index.php?rest_route=\/wp\/v2\/users\/661"}],"replies":[{"embeddable":true,"href":"https:\/\/www.azuse.cloud\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=146952"}],"version-history":[{"count":0,"href":"https:\/\/www.azuse.cloud\/index.php?rest_route=\/wp\/v2\/posts\/146952\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.azuse.cloud\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=146952"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.azuse.cloud\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=146952"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.azuse.cloud\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=146952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}